The rapid expansion of digital wallets and real-time payment channels has widened the attack surface available to criminals. As financial institutions expand their digital-wallet and instant-payment capabilities, they face a dual challenge: meeting customer expectations for seamless, low-friction experiences while countering fraud techniques that exploit these same channels.
In this webinar, Datos Insights Director of Market Data & Forecasting Matt Kamisher-Koch and Fraud & AML Strategic Advisor Serpil Hall will cover:
- How financial institutions can strengthen modern fraud controls without undermining the customer experience, at a time when fraud levels remain historically high across major markets
- How banks can implement intelligence-led fraud controls while maintaining the frictionless digital experiences customers expect
- How institutions can build a shared-responsibility model with customers — one that encourages informed participation in fraud prevention and strengthens trust
