Data and AI-powered customer intelligence are nonnegotiable.

New account growth favors alternative payment methods.

Payment resiliency has become a board-level, top business priority.

Over 50% of consumers now originate personal and auto loans outside their primary institution, with online lender usage increasing 71% since 2022.

Confidence in traditional credit data is declining among U.K. lenders.

Despite high credit card ownership, consumers are looking elsewhere for new accounts.

Sponsor banking can generate significant revenue and help banks diversify their business.

Four vendors are highlighted this quarter.

Many banks are leaving high-quality fee income on the table.

FIs seem to believe that consumers just need better financial education. They’re wrong.

Four modern fintech vendors transform how FIs handle core operations and customer engagement.

Traditional banks must invest in payments modernization to compete with specialized payment companies.

Human connection remains critical for major financial decisions.