The ACH network serves as a critical payment rail in the U.S., supporting payroll, benefits, vendor payments, and consumer bill pay across the economy. Many financial institutions continue to operate ACH processing platforms built on infrastructure that dates back 20 to 40 years. As ACH usage continues to grow and customer requirements evolve, banks face a widening gap between what their current systems can deliver and what the market now requires.

This report explores the operational risks of maintaining legacy ACH platforms and the benefits that ACH modernization offers across multiple dimensions of bank operations and competitive positioning. It is based on a Datos Insights survey of midsize and large organizations in Q3 2023, 2024, and 2025.
Clients of Datos Insights’ Commercial Banking & Payments service can download this report.
This report mentions Nacha.
About the Author
Erika Baumann
Erika Baumann serves as Director of the Commercial Banking & Payments practice at Datos Insights, focusing on payables and receivables technology and solutions. She has over 10 years of experience in the wholesale banking space, bringing expertise from both banking and fintech vendor positions. She has worked extensively with both U.S. and international banks, vendors, and the clients of each to identify...
Other Authors
Robin LoGiudice
Robin LoGiudice is a Strategic Advisor with the Commercial Banking & Payments team at Datos Insights. She has over 30 years of experience as a payment technologist and product innovator. Robin has consulted with many of the top 100 global financial institutions as well as Fortune 100 corporations to drive digital transformation and payments modernization projects. Recognized as a thought...