London, 31 October 2019 – The TMS market is rather stagnant due to the strong presence of the incumbents, which use the size of their companies, their vast client bases, and their deep pockets to succeed with large multinational corporations that have substantial IT budget to invest. But smaller companies that just want to replace their basic accounting systems have neither the sufficient budget nor the appetite to invest in solutions that may be overengineered for their needs. These companies find better responses from the game-changers—TMS players that fiercely compete by increasing their global presence, enriching their product portfolio, and becoming trusted advisors to their clients.

This report analyzes how game-changers are keeping abreast of technology innovation and change that could potentially and positively disrupt the business of their clients. By leveraging the results of two research efforts (a 2019 review of nine European TMS vendors and 2018 interviews of eight international TMS vendors), this report reviews how this group of TMS vendors competes via technology innovation and customer service.

This 22-page Impact Report contains 15 figures and one table. Clients of Aite Group’s Wholesale Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.