Third-Party Administrators Market Outlook

The great resignation requires competent benefit administrators to deliver compelling benefits despite harsher business environment.

Boston, September 21, 2021 – As the COVID-19 pandemic waxes and wanes, third-party benefits administrators are tasked to provide compelling benefits in the midst of consolidation, competition, regulation, differentiation challenges, fee pressures, and demands to scale digitally. 

This report provides an overview of the U.S. third-party benefits administration market, based on 30 interviews with executives active in third-party benefits administration, technology record-keepers, and health plan and benefits brokers, in Q2 and Q3 2021. 

This 31-page report contains five figures and five tables. Clients of Aite-Novarica Group’s Healthcare Payments service can download this report.

This report mentions Aetna, Alegeus, Anthem, Arthur J. Gallagher, The Ashley Group, Benefits Express, Benefit Resource, Benefit Strategies, CIGNA, Compass Benefit Advisors, ConnectYourCare, DataPath, Elevation Benefits, Empower, Fiduciary Plan Advisors, Fifth Third Bank, Financial Finesse, Further, Guardian, Healthcare Bank, HealthEquity, Koff & Associates, Mutual of Omaha, One Digital, Optum Financial, Resource Investment Advisors, Sentinel Benefits and Financial, SunLife, ThrivePass, TPA Stream, Trustmark, United Healthcare, VOYA Financial, and WEX Health.

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