Client segmentation is the practice of categorizing clients based on attributes such as wealth level, life stage, needs, and potential value. While wealth management firms broadly recognize its utility, they must reckon with substantial organizational, operational, and technology challenges in implementing and maintaining segmented service models.
This report looks at trends in client segmentation within wealth management. It is based on a Datos Insights survey of 25 wealth management executives in the U.S. during January and February 2025.
Clients of Datos Insights’ Wealth Management service can download this report.
About the Author

William Trout
William Trout serves as Director of the Securities and Investments practice at Datos Insights, focusing on technology strategy and innovation in the capital markets. He has particular expertise in platform automation; data capture, storage and analytics; and portfolio management and optimization. Within the wealth and asset management arena, his interests include investment advisory and wholesaling and distribution services, as well...