January 19, 2022 – Payments are becoming more than just how businesses move money—payments have become an important part of a solid business strategy. Selecting the right payment methods and tools to send and receive payments can create market differentiation, customer loyalty, and operational efficiencies. Implementing a robust integrated receivables or account receivables (AR) automation solution can increase straight-through processing rates and eliminate unnecessary manual intervention to apply payments.

This report is written for businesses that use or plan to use an integrated receivables or AR automation solution, and the financial institutions and fintech firms that serve them. This report is based on a February 2021 quantitative survey of 213 U.S.-based midsize and large businesses, as well as a survey of 81 U.S.-based businesses with annual revenue between US$100 million and US$500 million.

This 15-page Impact Report contains three figures and two tables. Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this report and the corresponding charts.