Across the industry, companies are undertaking complex, multi-component, multi-line core system implementations involving policy administration systems (PAS), PAS suites, or policy and billing or claims. Such implementations are typically intricate, high-stake endeavors that can consume substantial enterprise resources and demand unwavering attention.

This report highlights prevalent trends, strategic approaches, challenges, industry best practices, and valuable lessons garnered from core transformation initiatives and provides insightful metrics related to estimated project costs, durations, and resource allocations, enabling insurers to benchmark their initiatives against industry norms. It is based on interviews with 15 midsize and large P/C insurers that have implemented core systems in the past five years.
Clients of Datos Insights’ Property & Casualty service can download this report.
About the Author
Martina Conlon
Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...
Other Authors
Ashley Lee
Ashley Lee is an Advisor at Datos Insights, supporting the firm’s insurance technology and trends research and working on various consulting engagements such as IT strategy, go-to-market strategy, vendor selection, and business process visioning. Ashley also covers insuretechs as a research focus and engages with startups through briefings and industry reports. Prior to joining the firm, Ashley worked in management...