Report

Market Navigator: Life/Annuity/Benefits Claims Systems

Legacy systems remain a significant challenge for many insurers.
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Despite numerous replacement projects in recent years, over 50% of insurers still manage claims on legacy platforms. These outdated systems often result in manual processing, higher error rates, slower cycle times, and difficulty obtaining complete views of exposure and experience across the organization.

This report overviews the available claims systems and suites for U.S. life/annuities/benefits (L/A/B) insurers. It profiles seven claims solutions from six vendors in the L/A/B, summarizing the vendor organization, technology, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and functionality. This report profiles Benekiva, DXC Technology, EIS Inc., FINEOS, Majesco, and Verisk.

Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.

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