Despite numerous replacement projects in recent years, over 50% of insurers still manage claims on legacy platforms. These outdated systems often result in manual processing, higher error rates, slower cycle times, and difficulty obtaining complete views of exposure and experience across the organization.

This report overviews the available claims systems and suites for U.S. life/annuities/benefits (L/A/B) insurers. It profiles seven claims solutions from six vendors in the L/A/B, summarizing the vendor organization, technology, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and functionality. This report profiles Benekiva, DXC Technology, EIS Inc., FINEOS, Majesco, and Verisk.
Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.
About the Author
Mitch Wein
Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...