Datos Insights’ surveys of insurer CIOs, conversations with carriers and vendors, and third-party research indicate that, while significant, insurers’ interest in replacing DCM systems lags interest in replacing other core systems. However, decoupling DCM capabilities from core policy administration systems can be a strategic approach to separating legacy platforms and their underlying business rules as a risk mitigation mechanism for large modernization efforts.

This report provides an overview of the available stand-alone DCM systems currently available to U.S. insurers. It contains profiles of each vendor solution, summarizing the vendor organization, technology used, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and key functionality.
This report profiles AgentSync, Chestnut, Duck Creek Technologies, DXC Technology, Infosys McCamish, Majesco, Policy Administration Solutions, RedEd, SuranceBay LLC, Varicent, Vertafore, and Vymo.
Clients of Datos Insights’ Life, Annuities, & Benefits and Property & Casualty services can download this report.
About the Author
Chris Eberly
Chris Eberly is the Head of Insurance Insights, with expertise in IT leadership, transformational technology implementation, enterprise information/data management, and technology strategy for the insurance industry. Prior to joining Datos Insights, Chris was VP and head of Life & Producer Services IT at Lincoln Financial, where he led the Implementation of FAST as the strategic life policy administration platform, significantly...
Other Authors
Ashley Lee
Ashley Lee is an Advisor at Datos Insights, supporting the firm’s insurance technology and trends research and working on various consulting engagements such as IT strategy, go-to-market strategy, vendor selection, and business process visioning. Ashley also covers insuretechs as a research focus and engages with startups through briefings and industry reports. Prior to joining the firm, Ashley worked in management...