This drive for innovation has become essential for carriers looking to optimize operations and better support sales, risk evaluation, and operational efficiency in an increasingly competitive landscape. With competing priorities demanding attention, insurer CIOs must strategically choose which pilots deserve investment and which projects merit full operationalization.
This report provides high-level benchmarking data to help CIOs make informed decisions by understanding which technologies their peer organizations have deployed or are actively piloting. It is based on a Q2 2025 Datos Insights survey of P/C insurer CIO members of the Datos Insights Insurance Technology Research Council and extensive conversations with technology executives.
Clients of Datos Insights’ Property & Casualty service can download this report.
This report mentions ABBYY, ACORD Solutions Group, Apple, Celonis, INDICO Data, Microsoft, and UiPath.
About the Author

Caitlin Simmons
Caitlin Simmons is a Senior Associate at Datos Insights. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, Caitlin worked in program evaluation and academic research. She has a Ph.D. in Health Psychology with a concentration in Community Psychology from the University of North Carolina at Charlotte.Â
Other Authors

Meredith Barnes-Cook
Meredith is an award-winning insurance go-to-market and transformation strategist with almost four decades of experience in insurance operations and technology. She brings a unique blend of industry knowledge, digital expertise, change management, and entrepreneurial spirit to help clients navigate the ever-evolving insurance industry landscape. Meredith offers a differentiating combination of extensive experience in the global insurance industry, expertise in insurance...