The insurance technology landscape is experiencing a fundamental shift as solution partners move beyond traditional policy administration systems to offer comprehensive platforms that span the entire insurance ecosystem. The transition to platforms is driven by five key factors discussed in this report that are reshaping how insurers approach their technology partnerships and operational strategies.

This report overviews available platform solutions for U.S. life/annuities/benefits (L/A/B) insurers. It profiles platform solutions from six vendors in the L/A/B, summarizing the vendor organization, technology, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and functionality. This report profiles DXC Technology, Equisoft, ExlService Holdings, NTT Data, Sapiens, and Zinnia.
Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.
This report mentions ACORD, Ansible, Atidot, Auth0, AWS (Amazon Web Services), Calcfocus, Claude AI, Databricks, Datadog, Docker, Docusign, DTCC, FileNet, GitHub, Google Cloud, Helm, Hyland, iPipeline, K2View, Kubernetes, MIB, Microsoft, Milliman, Mouseflow, NIPR, OneInc, OneSpan, OpenAI, OpenText, Oracle, PeopleSoft, Ricoh, Salesforce, Segment, ServiceNow, SmartCOMM, Splunk, Stripe, Tableau, Talend, and Terraform.
About the Author
Paul Mattern
Paul Mattern is a Senior Principal in the Insurance practice at Datos Insights. He has over 30 years’ experience working in insurance and financial technology. He has expertise in IT leadership, strategy, and transformation across multiple lines of business. These include insurance (life, annuities), retirement services (401(k), 403(b), 457, pension closeouts), and group voluntary benefits. Paul also has experience with...
Other Authors
Mitch Wein
Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...
Caitlin Simmons
Caitlin Simmons is a Senior Associate at Datos Insights. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, Caitlin worked in program evaluation and academic research. She has a Ph.D. in Health Psychology with a concentration in Community Psychology from the University of North Carolina at Charlotte.