Report

Competitive Capabilities for Property and Casualty Insurers, 2025

Property/casualty insurers are investing heavily in digital capabilities.
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The Datos Insights Competitive Capabilities (formerly the AN100) is a set of capabilities that represent the new standard for insurers, spanning digital, data, and core capabilities across eight functional areas that govern the insurance product cycle. It presents current maturity levels and planned pilot programs for each capability, and all the capabilities are enabled or supported by technology.

This report analyzes deployment and pilot data from a study of 24 property and casualty insurers. Insurer technology executives can use this study to benchmark the maturity of the capabilities included in the framework and assess their technology investments and pilot activity against those of their peers. Solution providers can use this report to identify key capability gaps and areas of investment within the industry to tailor their technology roadmaps to address insurer needs better.

Clients of Datos Insights’ Property & Casualty service can download this report.

This report mentions Ask Kodiak, IVANS, PayPal, and Zelle.

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