The Datos Insights Competitive Capabilities (formerly the AN100) is a set of capabilities that represent the new standard for insurers, spanning digital, data, and core capabilities across eight functional areas that govern the insurance product cycle. It presents current maturity levels and planned pilot programs for each capability, and all the capabilities are enabled or supported by technology.

This report analyzes deployment and pilot data from a study of 24 property and casualty insurers. Insurer technology executives can use this study to benchmark the maturity of the capabilities included in the framework and assess their technology investments and pilot activity against those of their peers. Solution providers can use this report to identify key capability gaps and areas of investment within the industry to tailor their technology roadmaps to address insurer needs better.
Clients of Datos Insights’ Property & Casualty service can download this report.
This report mentions Ask Kodiak, IVANS, PayPal, and Zelle.
About the Author
Caitlin Simmons
Caitlin Simmons is a Senior Associate at Datos Insights. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, Caitlin worked in program evaluation and academic research. She has a Ph.D. in Health Psychology with a concentration in Community Psychology from the University of North Carolina at Charlotte.
Other Authors
Martina Conlon
Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...
Mitch Wein
Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...