“Specialty insurance” is a broad term that describes various insurance types—surplus lines, program business, business written through wholesalers, and many other types of business. The common factor for all specialty lines is that the business is not typically written through standard markets. Because it accommodates such a wide variety of risks, the specialty market requires significant operational flexibility to meet the needs of the insurer and the insured.

This report provides an overview of specialty lines insurer business and technology trends, data about the marketplace, and nine examples of recent insurer technology investments. It draws from the expertise of Datos Insights’ staff, conversations with Datos Insights’ clients and Insurance Technology Executive Council members, and a review of secondary published sources.
Clients of Datos Insights’ Property & Casualty service can download this report.
This report mentions Akur8, Ambac Financial Group Inc., American Family Insurance, American Family Ventures, Amazon Web Services, Amerisure, Aon, Argo Group, Arqu, At-Bay, AXA XL, Change Healthcare, Chubb, CNA Insurance, Coalition, Convex Insurance, Corvus, Cowbell Cyber, CrowdStrike, The Doctors, Duck Creek, EmPRO Insurance Company, FCCI Specialty Insurance Company, FCCI Insurance Group, First Founders Assurance Company, First Indemnity of America Insurance Company, Five Sigma, FM, GAINSCO, Great American, Guidewire, HAI Group , Hartford Steam Boiler, IAT Group, Indemnity National Insurance, Indico Data, Intact Ventures, InvoiceCloud, Jewelers Mutual, Kalepa, Ledgebrook, Majesco, Mosaic Insurance, MOVEit, MS Transverse, Munich Re Specialty – North America, NARDAC Insurance Services, Nationwide Insurance, Nationwide Ventures, Old Republic International, OneShield, Palomar Holdings, Pepper, PruVen Capital, QBE Insurance, Sentry Insurance, Skyward Specialty Insurance Group Inc., Starr Insurance Companies, Tokio Marine America, Tokio Marine HCC, Travelers, Trisura Group, United Educators, Velocity Specialty Insurance Company, Westfield Specialty Insurance, WINT Water Intelligence, and Zurich Insurance Group.
About the Author
Mitch Wein
Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...
Other Authors
Eric Weisburg
Eric Weisburg is a Senior Principal at Datos Insights. His expertise lies in insurance technology, data, and analytics, and distribution, underwriting, and finance. Eric has over 20 years of LAB and P/C insurance industry, consulting, and IT experience. Prior to Datos Insights, Eric served as Managing Vice President of Strategic Initiatives at Tower Group Companies and VP at AIG, where he...
Steven Kaye
Steven Kaye is Head of Knowledge Management at Datos Insights, and lead editor of the firm’s Business and Technology Trends in Insurance series. He has managed a wide range of research projects since joining the firm in 2008. Previously, Steven worked for Accenture as an insurance researcher focused on the U.S. life and property/casualty markets. He also served in both knowledge management...