Group life and voluntary benefits sponsors want to drive out costs. Carriers must execute the basics while driving greater efficiency and taking on challenges across product design, member conservation, fragmented service/operations, and fraud detection.

This report provides an overview of group life and voluntary/worksite carriers’ business and technology issues and priorities, data about the marketplace, and more than 10 examples of recent insurer technology investments. It draws from the expertise of Datos Insights’ staff, conversations with Datos Insights’ clients and Insurance Technology Research Council members, and a review of secondary published sources.

Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.

This report mentions Aflac, Allied Benefit Systems LLC, AGA Benefit Solutions, Alera Group, Allstate, American Fidelity, American Heritage Life, Ansel Health, Atlanta Life Holdings, Atlanta Life Insurance Company, Benefitexpress, Benefitfocus, Businessolver, Brio Benefits, Cangaroo, The Capstone Group, Cariloop, CNO, Combined A&H Group, Desjardins Group, Ease, Eben Concepts Company, Elevance Health, Employee Navigator, EveryMother, EvolutionIQ, FIG, Friendly Health Technologies, Globe Life, Guardian, Homesteaders Life, Ianacare, Iona Mind, Joshin, Managing Life, Manatee, Manhattan Insurance Group, Manulife Financial Corporation, Medxoom Inc., Meru Health, MetLife, Mphasis, Navia Benefit Solutions, Nayya, Nexus Administrators Inc., NGL Group, Novacap, nRollTech, Pacific Life, PES Benefits, PlanSource, Prudential, Pumpspotting, Reliance Matrix, Renaissance Life & Health Insurance Company of America, Risk Strategies, Securian Financial, Sentry Life, The Standard, Strategic Benefit Solutions Inc., Transamerica, Trustmark Insurance Group, Unum, USAA Life, Vitech, Voya, and WEX.