Boston, April 17, 2019 – Healthcare is at the crossroads of automation, and it’s adapt-or-die time. AI offers the health insurance industry the opportunity to establish and deepen ties with customers, provide a relevant set of products and services delivered through convenient channels, and forge ahead on their path to automation.

This report explores how healthcare providers, healthcare payers, and technology partners can use AI-powered technologies for relevant use cases. It is based on interviews Aite Group conducted in Q4 2018 and Q1 2019 with 32 officers from healthcare providers, healthcare payers, payment processors, and technology partners in the U.S.

This 35-page Impact Report contains eight figures and eight tables. Clients of Aite Group’s Health Insurance, Life Insurance, or P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions AICure, Alacriti, Alegeus, Appian, Bank of America, Bend Financial, ChiselAI, Cigna, Clara analytics, CogniCor, EXL (SCIO Analytics), GingerIO, Humana, IBM, Infutor, Insurify Kasisto, Kofax, LexisNexis Risk Solutions, Majesco, Mindtree, Moxtra, MyMedicalShopper, Olive, OnBase, Optum, Pega, Premera, RBC Bank, Simplee, SMRxT, SAS, Trizetto (acquired by Cognizant), and WEX Health.