Report

Aite-Novarica 100 Digital, Data, and Core Capabilities for L/A/B Insurers

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The Aite-Novarica 100 Framework is designed to provide a high-level look at insurer maturity in 100 technology-enabled capabilities.  
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November 30, 2022 – Insurers invest in technology to meet a range of business and customer experience needs, to sell products more widely or efficiently, to manage risk more effectively, and to reduce operating costs and streamline experiences. It’s useful for insurers to take inventory of what technologically supported capabilities they are supporting and note where their capabilities stand relative to their peer organizations.

This report explains the Aite-Novarica 100 Framework, a list of 100 key technological capabilities across digital, data/analytics, and core systems that insurers support today. It is based on a Q3 2022 Aite-Novarica Group study of 19 U.S. life/annuity/benefits insurer CIOs.

Clients of Aite-Novarica Group’s Life, Annuities, & Benefits service can download this report and the corresponding charts.

This report mentions PayPal and Zelle.

About the Author

Harry Huberty

Harry Huberty

Harry Huberty is the Research Director for the Insurance Practice at Datos Insights, where he manages the Research Council, a moderated knowledge-sharing community of over 400 insurer senior executives. He also leads Datos Insights’s research on automotive telematics in personal and commercial lines. He holds an MTS in Religious Studies from Harvard Divinity School and a B.A. in Religion from...

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