Aite Matrix: Global Chargeback Guarantee Vendors

Chargeback guarantee solutions had solid momentum entering 2020, and the space is increasingly crowded and competitive.

Boston, November 17, 2020 Merchants are forced to look for ways to protect themselves and lower the expense of online fraud and chargebacks, while at the same time endeavoring to minimize the number of false declines. But fraud management is not a core competency of most merchants, particularly those that are small and midsize. Enter a relatively new solution to this issue: Over the past decade, several companies have brought to market a fully managed fraud solution for merchants and are putting their money where their mouth is by including a monetary guarantee on fraud losses.

This report makes an in-depth analysis of the providers in the chargeback guarantee space, what differentiates them, and how they compare relative to each other. Leveraging the Aite Matrix, a proprietary Aite Group vendor assessment framework, this Impact Report evaluates the overall competitive position of seven vendors, focusing on vendor stability, client strength, product features, and client services. This report profiles Accertify, Apruvd, Bolt, ClearSale, Riskified, Signifyd, and Vesta.

This 58-page Impact Report contains 19 figures and 18 tables. Clients of Aite Group’s Fraud & AML service can download this report, the corresponding charts, and the Executive Impact Deck.

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