January 19, 2023 – Healthcare payers looking to optimize their partnership with payment integrity vendors indicate that a winning combination is composed of a strong partnership, the presence of powerful technology, a good user interface, and results. Vendors that provide well-thought-out solutions, that are regarded as innovative industry leaders, and foster the relationship with clients are viewed highly favorably.

This Impact Report explores client perspectives of payment integrity products and solutions as part of the Aite-Novarica Group Payment Integrity Aite Matrix study. The report highlights some key drivers for clients seeking payment integrity-related solutions and reasons that make for a desirable vendor partnership.

Clients of Aite-Novarica Group’s Healthcare Payments service can download this report and the corresponding charts.

This report mentions Change Healthcare, Codoxo, Cotiviti, EXL Service, OptumInsight, and SAS.