After years of experimentation and pilot programs, 2025 marks the transition from theoretical potential to practical implementation—where “the rubber hits the road” for AI adoption. Investment continues to grow, and practical implementation challenges are tempering initial enthusiasm.
This report examines the current state of AI implementation across the insurance value chain, based on a comprehensive survey of insurance executives conducted in Q1 2025. The analysis reveals a complex landscape where enthusiasm meets reality, with significant variations in adoption rates, ROI realization, and perceived value across different functions and lines of business.
Clients of Datos Insights’ Property & Casualty service can download this report.
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