Boston, September 1, 2020 –The CIO of a community bank located in the Midwest became the de facto leader in preparing for and dealing with the technical and operational challenges resulting from the COVID-19 pandemic. In this case, the shutdown and the shift to a remote workforce were successful overall, and in no small part because the bank began to act before the pandemic was fully recognized in the U.S. This brief provides a blow-by-blow account of how the CIO handled the crisis and presents the principles behind the decisions.
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This report mentions CDW, Cisco, Dell, HP, Lenovo, Microsoft, RSA, and Sirius Computers.
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