Retail Bank Transformation Americas

Leveraging Technology to Power Customer-Centric Growth

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June 8-9, 2026 | CHARLOTTE, NC
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Get ready for an empowered experience.

This exclusive forum helps digital, branch, small business and self-service banking executives make better technology decisions through insight from unbiased research, real-world case studies, and authentic peer perspectives.

Why #RBTAmericas?

Datos Insights brings you a premier gathering of retail banking leaders who are actively shaping the industry’s future through technology.

Don’t take our  word for it! Our attendees say it best: 

“We all have access to a lot of information, and the chatbot has put it on steroids… But no chatbot is going to give you this perspective.”

– Lekha Banerjee, SVP, Head of Enterprise Data & Analytics, Truist

Join Us in Charlotte

Insights that drive growth.

Envision a future where seamless automation, predictive models, and immersive customer journeys transform the retail banking landscape. This evolution will empower both customers and providers in ways we’re just beginning to imagine.

As we harness the power of technology, it will continue to unlock new opportunities for personalized services, making retail banking more accessible, connected, and responsive than ever before.

What can you expect from the Retail Bank Transformation Americas?

We can think of dozens of reasons for max ROI, but here are a few.

Cutting-Edge Data

Gain exclusive access to proprietary Datos Insights’ research you won’t find anywhere else on consumer financial behavior, digital payments, branch transformation, self-service, and more.

Peer Validation

Increase your confidence with a gut check from trusted peers. Leverage our app to find attendees who share your priorities and sponsors who could meet your needs.

Proven Successes

Discover how industry leaders and innovators are navigating the evolving landscape, learn which strategies have proven effective, and take home ideas to apply at your bank.

Real-time Insights

Participate in live polling and sentiment measurement throughout the event. Receive a summary of the data and discussion highlights afterwards.

Expert Outlook

Access forward-looking perspectives on regulatory reforms, compliance requirements, and mandates to prepare for potential shifts.

Essential conversations.

Our agenda addresses three critical areas where banks cannot afford to take a “wait and see” approach:

Technology & Innovation

Deploying GenAI  

Developing digital financial wellness tools 

Integrating automation and human expertise 

Streamlining digital decisioning and onboarding 

Transforming legacy infrastructure

Customer Experience

Balancing customer experience and fraud prevention 

Delivering hyper-personalization  

Meeting shifting SMB expectations  

Reimagining in-branch experiences 

Transforming self-service banking 

Market Insights

Anticipating and responding to regulatory change 

Growing deposits amidst increasing competition 

Navigating Section 1033 and open banking mandates 

Understanding rising scam and fraud threats

What's new this year?

RBTA Audience detail

Innovation Showcase

Discover solutions built for the challenges you’re facing. A curated slate of pre-vetted fintechs aligned to conference themes, with Datos-led Q&As spotlighting what makes each relevant to your strategy. Then explore demos and have in-depth conversations at your own pace.

Datos conference panel

Small Business Banking Coverage

For the first time, dedicated focus on serving SMB customers through retail channels—addressing the unique needs of this critical segment.

Dynamic Content Formats

Shorter, focused panels organized into content blocks deliver faster-paced coverage of critical topics. Get broader exposure to emerging strategies and ideas without committing to lengthy single sessions—more insights, less time per topic.

Who attends #RBTAmericas?

Retail Bank Transformation Americas attracts a diverse group of industry leaders and innovators, including:

Retail Banking Executives in Branch, Digital, SMB, Self-Service, and Strategy

Industry Experts and Advisors

Technology and Solution Providers

Join executives from some of these fantastic organizations.

TIAA logo

“The magic isn’t just the presentations or what you get, it’s the networking and the ability to follow up or have that hallway conversation to understand deeper on some things you may be working on.”

Jason Fuhrer

SVP, Strategy Leader, WesBanco

Plan your visit.

Jump into the future with Retail Bank Transformation Americas 2026.

01

Venue

Retail Bank Transformation Americas will be held at the Charlotte Convention Center. 

501 S College St 
Charlotte, NC 28202 

 

02

Hotel

Check back soon for information on booking within our hotel room block. 

In the meantime, here is a list of hotel suggestions that are near the Charlotte Convention Center: 

The Westin Charlotte-0.1 miles 

JW Marriott Charlotte-0.1 miles 

Hilton Charlotte Uptown-0.2 miles 

Embassy Suites by Hilton Charlotte Uptown-0.2 miles 

03

Transportation

Charlotte Douglas International Airport-30 minutes

An experience like no other.

What if just one event in 2026 could ensure your company makes the short list?

Become a sponsor and connect your team with the decision-makers who will drive your growth.

Our sponsorship offerings provide multiple ways to engage with attendees, influence their perspectives, and enhance your brand visibility. Choose a single sponsorship or combine options to create a customized package that fits your priorities and budget.

Inquire About Sponsorship