Jeremy Bergsman serves as Chief Delivery Officer, responsible for product delivery across all advisory practice areas. Jeremy has over 15 years of experience in leading service delivery at research and consulting firms. Most recently, he led cybersecurity and GRC teams at ACA Group, a compliance technology and advisory firm for the financial services industry. At ACA, he led initiatives to transform advisory-led products into technology-led products, driving improved margin and retention rates.
Previously, he has worked at Gartner, where he led “Peer and Practitioner” research for the technology practice. He also created Gartner’s first dedicated innovation capability; initial work included automation of the Magic Quadrant methodology and application of AI to advisory conversations to extract new research insights.
Educated as a neuroscientist, Jeremy holds a Ph.D. from Stanford University School of Medicine and was a postdoctoral fellow in Neurobiology and Cellular and Molecular Physiology at Yale University Medical School.