Life, annuity, and benefits (L/A/B) carriers have moved AI into production, and the focus now is proving returns. Datos Insights research on 2026 AI implementations shows 73% have AI in production, up from 37% in 2025, while pilots fell from 53% to 13%. Enterprise-scale adoption remains limited. Advantage no longer comes from just having generative AI.
Investors judge startups on revenue potential and technology novelty. Carriers need a different test that starts with business outcomes. Datos Insights’ ABCD framework sorts startups by primary focus: analytics and data providers, business operations enablers, cognitive intelligence solutions, and digital-native carriers and distributors. It gives carriers consistent criteria for evaluating startups.
The report profiles 100 startups and five carrier priorities, including agentic AI governance. Use it to build a shortlist and test any startup with three questions. Does it advance the business strategy? Can the carrier operationalize it? What will the carrier learn from it?
Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.
About the Author
Ashley Lee
Ashley Lee is an Advisor at Datos Insights, supporting the firm’s insurance technology and trends research and working on various consulting engagements such as IT strategy, go-to-market strategy, vendor selection, and business process visioning. Ashley also covers insuretechs as a research focus and engages with startups through briefings and industry reports. Prior to joining the firm, Ashley worked in management...
Other Authors
Laurel Jordan
Laurel Jordan is a Senior Principal for the Insurance practice. She has nearly three decades of experience in insurance, operations, solutioning, compliance, technology, transformation, and strategy. She brings a distinctive blend of industry knowledge from products and operations to digital expertise, thought leadership, change management, and an innovative mindset to help clients, peers, and colleagues navigate the ever-evolving insurance industry...
Sakshi Gupta
Sakshi Gupta is a Research Associate, supporting research on insurance technology and industry trends. She contributes to client engagements covering IT strategy, go-to-market strategy, vendor selection, and business process visioning, and conducts primary and secondary research, analyzes data, and helps develop the reports and tools that inform clients’ strategic decisions. Prior to joining Datos Insights, Sakshi worked with research and...