Eleven percent of U.S. banked consumers admit disputing a transaction they knew was legitimate, and it touches every generation. Datos Insights’ layered approach pairs authorization-level detection with dispute-stage evidence and customer-level tracking, giving smaller FIs a practical way to manage disputes. Read the primer for details.
About the Author
Ron van Wezel
Ron van Wezel is a Strategic Advisor in Retail Banking & Payments for Datos Insights, providing research and advisory services to clients globally. Ron is a renowned expert in digital banking and payments, advising clients on a wide range of topics that includes merchant acquiring, card issuing, real-time payments, open banking, payment software platforms, and the application of AI in optimizing...