Report

Insurance Technology Impact Awards Case Study Compendium, 2024

This year’s award program reviewed 27 examples of insurer technology initiatives that delivered real business impact.
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For the last 13 years, the Datos Insights Insurance Technology Impact Awards have recognized IT projects that have created real impact on insurers’ business, premium, and profitability. Many businesses―not just insurers―view IT as a cost center rather than a value enabler. This awards program is thus designed to highlight the contributions of insurers’ technology teams and provide concrete examples of insurers using technology to sell more, manage risk better, or reduce operating costs.

This report is intended for insurance executives from business and IT departments to provide as broad a set of concrete examples as possible for the ways in which insurers can leverage technology to create business value. Solution providers can also use these case studies to frame the ways their products can create value. Datos Insights collects information from insurer technology and business executives about the technology projects their organizations have undertaken. Datos Insights then drafts case studies, in collaboration with each insurer, that summarize the key elements of each project. Solution providers sometimes partner with insurers to document and submit information but do not have final input into the finished case study.

Clients of Datos Insights’ Life, Annuities, & Benefits and Property & Casualty services can download this report.

This report mentions AF Group, Agero, Amerisure Insurance, American Family Insurance, BriteCore, CastleBay, Cogitate, Confianza, CopperPoint Insurance Company, Coterie Insurance, Duck Creek, EMC Insurance Companies, F&G, Falcon Risk Services, Great Bay Insurance Group, Green Shield Risk Solutions, Guidewire, Halo Investing, Harford Mutual Insurance Group (HMIG), HCLTech, HubSpot, IBM, INSTANDA, Jackson, Liberty Mutual Insurance Company, LTI Mindtree, Microsoft, Mosaic Insurance, Nationwide Insurance, One Inc., Optum, ProAssurance, PwC, QBE Insurance, SECURA Insurance, SmartCOMM, Tech Mahindra The Doctors Company (TDC), The MEMIC Group, Treaty Oak General Agency, UiPath, Vidyard, West Bend Insurance Company, and Westfield Specialty.

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