Boston, January 6, 2021 – The COVID-19 pandemic brought about not only a global public health crisis but also an economic downturn unprecedented in its speed and scope. Overnight, changing consumer behaviors and global lockdowns altered the way consumers transacted and shifted customer engagement to digital channels. The financial services landscape will remain forever changed.
This is an 18-page Impact Report. Clients of Aite Group’s Retail Banking & Payments service can download this report.
This report mentions Afterpay, Alipay, Anchorage Trust Company, Amazon, Apple, CashApp, Carte Bancaire, DailyPay, DoorDash, Etsy, Facebook, FIS, Google, iDeal, Klarna, Mastercard, Oportun, PayActive, PayPal, Rapyd, Skype, Snapchat, SoFi, Square, Varo Money, Venmo, Visa, WeChat, and Zelle.
About the Author
David Albertazzi
David Albertazzi is the Director of Datos Insights' Retail Banking & Payments practice, and he focuses on retail bank channels and core banking technologies. He specializes in technology solutions used by banks and credit unions to support their mobile banking, online banking, branch, ATM, and call center channels, and he assesses the strategies and technology implementations of financial institutions of...