Tuesday, March 8, 2022

P/C Billing Systems – Provider Marketplace Overview

[Recording Available] The retail market has raised the customer service bar, including companies like Amazon, Bank of America, Progressive, and GEICO. At least half of insurers now consider billing a customer service issue rather than a purely financial issue. Online self-service is a baseline expectation of competent providers, and more consumers than ever expect mobile self-service. These factors make billing a critical component of digital transformation. 

Join Aite-Novarica Group Head of Property and Casualty Insurance Martina Conlon and Senior Principal Martin Higgins for a webinar overview of the current solution provider marketplace for billing solutions for P/C insurers, including key differentiators, supported lines of business, deployment options, and implementation approaches for each, as well as how vendors handle upgrades and enhancements.