Commercial Banking

What Is an Impact Award?

Customer needs and expectations continue to evolve, and financial institutions must strive to stay one step ahead. Their capabilities and the breadth of their product portfolios must go beyond what has traditionally been offered to address new market challenges and capture new opportunities.

Datos Insights Impact Awards are designed to recognize and celebrate innovation achieved by companies in the financial services space that leverage technology to disrupt the status quo. Award recipients are leading the industry by identifying and implementing new products, capabilities, and/or levels of automation and effectiveness that are bringing our industry one step closer to next-generation banking. They are the financial institutions, regardless of size or region, that others will follow.

The categories for consideration under the Impact Awards in Commercial Banking are:

See below for additional information to the specific Commercial Banking categories

To review the questions before starting your submission, click here to download the questions.


If you have any questions about the awards, contact us at [email protected].

Requirements for Participation:

  • Only financial institutions or vendors with explicit consent from their financial institution clients can submit nominations.
  • There are no restrictions in terms of the size or location of financial institutions.
  • Nominated innovations much be in production.
  • All nominees must be willing to allow Datos Insights to publicly announce and describe their initiative, should they win.

Commercial Banking Categories

1. Artificial Intelligence and/or Advanced Analytics: Initiatives leading to improvements in information dissemination and business intelligence for the bank or its customers.

2. Customer Experience:  Initiatives leading to improvements in ways customers interact with financial institutions and their services, including improvements to look and feel, ease of use, and/or site navigation.

3. Digital Channel Capabilities:  Initiatives that better leverage various digital channels to meet customer needs and that focus on new capabilities within the online and mobile channels.

4. Operational Efficiency:  Initiatives leading to improvements in operational processes, often through automation and enhanced workflow.

5. Product Development:  Initiatives leading to development of new products or services that can help financial institutions capture greenfield opportunities.