Top 10 Trends in Retail Banking & Payments, 2024

Modernization is at the heart of most financial institutions’ competitive efforts.

FIs face myriad concerns, from persistently high rates and escalating unrest to the disruptive influence of artificial intelligence. The current and future economic and geopolitical landscape amplifies business uncertainty and volatility for FIs, their service providers, and other market participants.

Clients of Datos Insights’ Retail Banking & Payments service can download this report and the corresponding charts.

This report mentions Ally Bank, Anthropic, AWS, CashApp, Chase, Diebold Nixdorf, FDX, Hugging Face, Hyosung Innovue, Kasisto, NCR Atleos, OpenAI, PayPal, Q2, SouthState, Sparkasse Hanover, Square, The Clearing House, Venmo, Wells Fargo, and Zelle.

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