More insurers are exploring and implementing digital payment solutions, driven by the seamless smartphone experiences that shape customer expectations and the operational challenges inherent in paper-based systems. This shift toward digital disbursement is not merely a trend but a strategic imperative.

This report explores the challenges, opportunities, and capabilities in the outbound payments landscape and how insurers can leverage new technologies to close paper gaps, enhance customer experience, and achieve operational efficiencies. This report, sponsored by InvoiceCloud, is informed by the author’s experience in the outbound payments market and essential capabilities for solution providers and insurers.

Clients of Datos Insights’ Property & Casualty service can download this report.