More insurers are exploring and implementing digital payment solutions, driven by the seamless smartphone experiences that shape customer expectations and the operational challenges inherent in paper-based systems. This shift toward digital disbursement is not merely a trend but a strategic imperative.
This report explores the challenges, opportunities, and capabilities in the outbound payments landscape and how insurers can leverage new technologies to close paper gaps, enhance customer experience, and achieve operational efficiencies. This report, sponsored by InvoiceCloud, is informed by the author’s experience in the outbound payments market and essential capabilities for solution providers and insurers.
Clients of Datos Insights’ Property & Casualty service can download this report.
About the Author
![Deb Zawisza](https://datos-insights.com/wp-content/uploads/2023/05/Bio_Deb-Zawisza-300x162.jpg)
Deb Zawisza
Deb Zawisza is a Senior Principal at Datos Insights. She has expertise in insurance technology leadership and transformation with over 30 years of experience. Prior to joining the firm, Deb was SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system modernization, expansion of data and analytic capabilities, Agile transformation, and digital initiatives related to property/casualty claims across all lines...