Report

Property/Casualty Claims Systems

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January 2021 – Insurers have extended access to core claims systems to third parties via secure APIs to streamline processes, reduce paper usage, and move to a digital experience. This report provides an overview of the available claims systems for US property/casualty insurers. The report contains profiles of 27 solutions that summarize the vendor organization, technology used, differentiators, client base, lines of business supported, deployment options, implementation approaches, upgrades/enhancements, and key functionality.

Vendors included: Axiom, Beyontec, Brightwork, CodeObjects, DAIS, Duck Creek, DXC, Ebix, EIS, Five Sigma, Guidewire, Insuresoft, Insurity, JW Software, Majesco, Origami Risk, SAP SE, Sapiens, Snapsheet, Sunlight, TCS, Ventiv, and Verisk.

About the Author

Deb Zawisza

Deb Zawisza

Deb Zawisza is a Senior Principal at Datos Insights. She has expertise in insurance technology leadership and transformation with over 30 years of experience. Prior to joining the firm, Deb was SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system modernization, expansion of data and analytic capabilities, Agile transformation, and digital initiatives related to property/casualty claims across all lines...

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Other Authors

Martina Conlon

Martina Conlon

Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, bestย practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...

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