January 2019 – The acquisition, development, and retention of talent is a mission-critical activity for high-performing companies. With Millennials making up almost half of the US workforce and Gen Z starting to graduate from college, understanding the younger members of the talent pool is crucial.

Insurers need to know what the younger generations are looking for and how to reach them effectively. Feeling professionally supported, learning transferrable skills, and having access to innovative technology are all top of mind for young workers. With today’s changing conception of a career path, flexibility and transparent communication are key.

This brief discusses some of the major challenges for insurers looking to hire new talent. It also provides several examples of companies both in and outside of the insurance space that are looking to address these challenges.