January 2021 – As experienced IT resources in the Baby Boomer generation continue to retire in increasing numbers, resources are needed to quickly fill the void that is left—even for legacy technologies. This report provides an overview of 47 major IT services providers for North American insurers, focusing on their experience levels in key functional areas. The information in this report was collected directly from the providers using a proprietary Novarica RFI. The report contains a brief profile of each vendor, including a chart detailing the provider’s experience levels in specific, targeted functions.
Providers include 3i Infotech, Accenture, Ascend, Aspire Systems, Atos, Birlasoft, BP3, Capgemini, CastleBay, Centric, CGI Group, Coforge, Cognizant, Deloitte, DXC, EPAM, Equisoft, EY, Genpact, HCL, Hexaware, HTC Global, IBM, Infosys, Jarus, KPMG, LTI, Majesco, Mindtree, Mphasis, msg global solutions, NorthOut, NTT DATA, PwC, Pyramid, RCG, Red Hawk, Silver Tree, Slalom, TCS, Tech Mahindra, Trianz, Value Momentum, Virtusa, Wipro, Xceedance, and Zensar.
About the Author

Eric Weisburg
Eric Weisburg is a Senior Principal at Datos Insights. His expertise lies in insurance technology, operations, and finance. Eric has over 20 years of insurance industry, consulting, and software experience. Prior to Datos Insights, Eric served as Managing Vice President of Strategic Initiatives at Tower Group Companies and VP at AIG, where he led the global internal consulting function; created the...
Other Authors

Mitch Wein
Mitch Wein is an Executive Principal in the Insurance Practice at Datos Insights. He has expertise in international IT leadership and transformation as well as technology strategy for banking, insurance (life, annuities, personal, commercial, specialty), and wealth management. Prior to joining Datos Insights, Mitch served in senior technology management positions at numerous financial institutions. At Bankers Trust (now Deutsche Bank), he automated...