Report

The Identity Trust Gap: Improving Identity Verification in Banking

Identity verification has not kept pace with digital onboarding. The identity trust gap is now a regulatory liability.
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Digital onboarding has outpaced verification rigor. Fraud, risk, compliance, and operations executives at Tier-2 and Tier-3 financial institutions (FIs) face the same KYC and AML standards as large banks while managing structural resource constraints. FIs prioritize speed over assurance at account opening, weakening every downstream control. Sixty-eight percent of FIs expect fraudsters’ AI use to increase over the next five years. Regulators are now enforcing against the identity trust gap.

Third-party, synthetic identity, and first-party fraud each need different detection approaches. FIs often assume they must implement every best practice at once or deploy an enterprise platform. Datos Insights finds the institutions with the strongest results are not the ones with the largest technology budgets. They set a risk-based prioritization framework first, then implement priority capabilities through partners.

Eight actions for Fraud & AML leaders start with a performance baseline. They reduce enforcement exposure and fraud losses, and recover lost approvals.

Clients of Datos Insights’ Fraud & AML practice can download this report.

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