March 15, 2023 โ Insurers regularly experiment with emerging technologies to find more efficient and effective ways to manage information, workflow, and risk. Emerging technologies can allow insurers to sell more, manage risk better, or improve efficiency, but they can also threaten disaggregation or create new ways of doing business insurers must address.
Based on a survey of 51 property/casualty insurer CIO members of the Aite-Novarica Group Insurance Technology Research Council conducted in Q4 2022, this report tracks adoption rates, planned pilot activity, and use cases across more than a dozen technology areas. It provides a brief overview of each technology, with actual or potential applications for insurers, and includes insights based on Aite-Novarica Group’s conversations with insurer technology executives.
Clients of Aite-Novarica Group’s Property & Casualty service can download this report.
About the Author
Martina Conlon
Martina Conlon is Executive Principal at Datos Insights. She has expertise in IT strategy, bestย practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intelligence, and technology strategy. Martina has led dozens of vendor selection efforts, insurer peer benchmarking, IT organizational assessments, and enterprise architecture and roadmap development...