Report

Retail Digital Banking Solutions 2026

Mobile experience now decides bank loyalty – and it’s driving $2.8B in platform spending.
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Mobile app quality, not branch access, now drives primary-bank selection among Gen Z consumers.

The Datos Matrix evaluates eight vendors on capability and performance, showing which platforms differentiate market leaders from contenders.

This report helps FIs choose the right vendor as retail digital-banking spending reaches US$2.8 billion in 2026.

About the Author

David Albertazzi

David Albertazzi

David Albertazzi is the Director of Datos Insights' Retail Banking & Payments practice, and he focuses on retail bank channels and core banking technologies. He specializes in technology solutions used by banks and credit unions to support their mobile banking, online banking, branch, ATM, and call center channels, and he assesses the strategies and technology implementations of financial institutions of...

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