Report

BPO-BPaaS Providers for P/C Insurers

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September 2020 –ย As BPO continues to grow, providers can offer insurers greater speed to market while addressing skill gaps and new processing considerations. This report provides an overview of 13 BPO-BPaaS providers to North American property/casualty insurers with a focus on their experience levels in key functional areas. The information in this report was collected directly from the providers using a proprietary Novarica RFI. The report contains a brief profile of each vendor, including a chart detailing the provider’s experience levels in specific, targeted functions.

Providers included: CGI, Cognizant, Covenir, DXC, EXL, Genpact, Infosys BPM, ReSource Pro, Seibels, Solartis, TCS, West Point Insurance, and WNS.

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