July 12, 2022 – Healthcare payers (health plans and TPAs) seek new ways to improve provider satisfaction, optimize financial performance, and increase workflow automation. At the same time, they are working out the particulars of real-time payments and eyeing the horizon where virtual cards are poised to grow as a payment form for in-network and out-of-network providers.

This report is the second in a five-part series based on a Q1 2022 survey of 214 healthcare payer executives. The findings are drawn from the responses of 60 B2B payments executives across the U.S. and supplemented with additional context and analysis from Aite-Novarica Group research.

This 21-page Impact Report contains 13 figures. Clients of Aite-Novarica Group’s Healthcare Payments service can download this report and the corresponding charts.

This report mentions Change Healthcare, InstaMed, Optum, and Zelis.