Abu Dhabi Islamic Bank: Digital Banking and Bank Office

Abu Dhabi Islamic Bank is the 2019 recipient of Aite Group’s Impact Innovation Award in Cash Management and Payments for Customer Experience by a Global Bank.

Boston, November 6, 2019 – Today’s business and corporate customers demand easy access to real-time information that is both consolidated and actionable via customer-driven dashboards. Unfortunately, the product siloes and closed technical architectures common at most large and midsize banks around the globe often make such customer experiences and the required integration challenging. Abu Dhabi Islamic Bank has invested in a multichannel, modern technical architecture to offer an end-to-end and customer-centric banking experience to all its business and corporate customers.

Aite Group’s Impact Innovation Awards are designed to recognize and celebrate innovation achieved by financial institutions leveraging technology to surpass the status quo. Award recipients are leading the industry by identifying and implementing new products, capabilities, or levels of automation and effectiveness that are bringing our industry one step closer to next-generation banking. Other reports in this series feature Aite Group’s Impact Innovation Award in Cash Management and Payments for customer experience, customer experience for small businesses, customer experience in cards, operational efficiency, digital channel capabilities, product development, and product development in real-time payments.

Clients of Aite Group’s Wholesale Banking & Payments service can download this nine-page Impact Brief. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].

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