Report

Top 10 Trends in Life/Annuities/Benefits, 2024

Insurers will maintain investment in modernization efforts while also taking advantage of new generative AI tools.
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Life insurance is famous for changing slowly. But generative artificial intelligence (AI) powered by large language models (LLMs) and API ecosystems offer a powerful new set of tools that may give insurers truly new ways to solve problems, improve operational efficiencies, increase revenue, and enhance the customer experience.

Clients of Datos Insights’ Life, Annuities, & Benefits service can download this report.

About the Author

Nancy Casbarro

Nancy Casbarro

Nancy Casbarro is Head of Insurance Advisory at Datos Insights. She has over 30 years of insurance technology experience, most of which were spent in senior IT leadership positions at MetLife. Most recently, Nancy served as the IT Solutions Delivery Vice President for the Group Benefits business at MetLife, supporting products, claims, underwriting, distribution development, and national accounts. Nancy also has...

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